| |
 |
How long will it take to get my order?
Once you place your order (your order is considered complete when I receive both your order form and
photos) you will receive your proof within two business days. You can find a detailed proofing schedule
here. You can make as many changes to the proof as you would like. I want the design to be perfect and
for you to absolutely love it! Once you give your final approval and pay your invoice, you will receive
your cards in 7-10 days. |
What type of paper do you print on?
We offer two paper options, the photo card and the panel card. Photo cards are real photographs
professionally printed on Kodak Professional Endura Lustre paper. These cards will last a lifetime and
the quality of these professionally printed cards can not be matched by your local one hour photo lab.
Panel cards are press printed on cardstock with a smooth finish. With panel cards, you have the option
of printing additional photos on the back of the card using a coordinating design. |
What methods of payment do you accept?
You can pay using Visa, Mastercard, American Express, Discover Card, e-check or your PayPal
account using PayPal's secure payment center. You do not need a PayPal account to pay through
PayPal. Once you approve your design, I will send you a PayPal invoice to pay when you are ready.
|
Can I pre-order birth announcements?
Of course. Just use the "pay now" button on the Preorder envelopespage to securely place your order
using PayPal. You can pay through PayPal whether you have a PayPal account or not. |
Do you provide envelopes?
Yes. Each card comes with a white envelope that fits your card size. I know mess-ups happen so I
include one extra envelope with every 10 cards ordered, just in case! By the way, the USPS charges
extra postage to mail the 5x5 cards. |
Can I have my return address printed on the envelopes?
Sure, we will print your return address on the back flap of your 5 x 5 and 5 x 7 envelopes in the font and color of your choice for $0.20 per envelope.
Return address printing not available on Thank You card envelopes at this time. |
What resolution do my photos need to be?
If you are using a digital camera, set the camera to the highest resolution. I recommend using pictures
with a resolution of at least 1600 x 1200 pixels. |
Can you convert my color photo to black and white?
Yes, we'd actually prefer to do it for you. This goes for cropping, too. Just send us the original digital files
and we will make any necessary changes for you including fixing red eyes. Also, if your baby has acne or
you would like to make other touch-ups to the photo, please let us know. |
What kind of photo editing do you do?
We will crop your photos to fit the card design. We will also change your color photo to black and
white or sepia, remove red eyes and make small touch-ups to remove baby acne or other imperfections.
These services are included at no extra charge. For a small extra charge we can add custom color tinting
to your photo. Please let us know in the special requests section on the order form if you would like this
service. |
How do I get my photo to you?
The quickest and easiest way to send your files is by e-mail. Email your photos
to
. If you want to use a
printed photo, that's fine too. Either
scan it and send us the scanned file by
e-mail or send us an e-mail
for the address to send the printed
photos to. We will return the original photos back to you with your
order. |
What is your return policy?
Due to the customized nature of our products, the return policy is that we don't accept any returns. The one exception is if there is an error with your order that was our fault and occurred after you approved your final proof. If this occurs, I will reprint your order. If you find an error with your order that was present in the final proof and you missed it, I will be happy to fix it and reprint the cards at 40% off the original price. |
Can I order more cards later?
Yes, you can order more cards if you find that you need them. There is a 30 card minimum for photo
cards and 1 pack minimum for panel cards. |
I would like to use a photo taken by a professional photographer. Is that okay?
Sure, as long as you obtain permission from the photographer or studio to use the photos. Photographs
taken by professional photographers are protected by copyright. By submitting your photo you agree
that you have obtained permission from the copyright holder. The photographer should provide you with
a copyright release form. |
Can I have my shipment insured or shipped overnight?
Sure, just let me know that you are interested in one of these two services and I will let you know the
additional cost |
Do you ship to Canada?
Sure, shipping to Canada is available upon request for an additional charge. |
| |
| |
| |
